Our Mission
Our mission is to work with colleagues, patients, carers and the wider public to ensure that at our Hospital, ‘Everybody Matters’.
Safety, Care, Respect, Communication, and Learning are values and behaviours which underpin our actions and guide us through our journey of continuous improvement.
Our Values & Behaviours
We are on a continuous journey to become an organisation that consistently delivers high standards of care to all our patients. Working with our staff and with input from our patients, we have developed values and behaviours to guide us through this journey.
Our values and behaviours define the organisation that we are, and aspire to be. This is reflected in our staff; it is very important that all of our staff embody and live up to these standards. In fact, we specifically look for candidates that can demonstrate these values and behaviours to be welcomed into our team.
At Tameside & Glossop Integrated Care NHS Foundation Trust we have a motto that ‘Everybody Matters’.
By living our values and behaviours throughout the organisation, we are able to ensure that everybody really does matter.
Safety
- We provide a clean, safe environment for everyone
- We take responsibility for everything we do
- We challenge and respond to improve quality for everyone
Care
- We are caring and compassionate
- We offer comfort and show support and understanding
- We involve patients and their relatives in their care
- We care about our staff and their welfare
- We respect privacy and confidentiality at all times
Respect
- We recognise, value and respect everyone around us
- We treat everybody with dignity and kindness
- We are polite and professional
Communication
- We actively listen to our patients, their relatives, carers and our colleagues
- We are honest and open
- We encourage and welcome feedback
Learning
- We promote and encourage learning
- We motivate, train and develop ourselves and others
- We recognise and celebrate achievements
- We learn and develop from incidents, complaints, and compliments received
